About Us

If your family needs help exploring senior care options, our expert Advisors are a wonderful source of information with a wealth of experience. Your local Senior Care Authority office, serving New York City and Southwest Florida, is here to help. Should you need assistance outside of this area, we have franchises located throughout the United States and Canada and would be happy to direct you to services in your area.


Cynthia Perthuis leads the Senior Care Authority office in New York City and Southwest Florida after a 30+ year career  managing teams in client support and service, relationship management, product and business development. Cynthia’s own personal experience with her parents and her entrepreneurial background brought her to SCA. She worked with her parents between 2010 and 2017 to find the right care, both in-home and assisted living. The stress of helping aging loved ones and working full-time and caring for her own family while living over 1500 miles apart was overwhelming at times. She often wished there was a non-conflicted industry professional to help when facing these life-changing decisions.

Cynthia has a passion for helping others and advocating for those that do not have the ability to speak for themselves.  Her listening and communication skills as well as her networking abilities give her an insight into potential solutions to difficult and seemingly impossible challenges.

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Cynthia Perthuis, CSA, CADDCT, CDP Elder Care Strategist

Josie Lawrence

Josie Lawrence brings her 30-year experience in finance to her role as a Senior Care Specialist with Senior Care Authority.   Josie is passionate about feeding seniors and has been a volunteer chef and organizer for 20 years at a Saturday morning meal preparation and delivery program for seniors in need in East Midtown. She is also a volunteer chef at a Soup Kitchen on Park Avenue.  What excites Josie about Senior Care Authority is the assistance, advocacy, and multi-layered support for families with challenging decisions.



Anne Elwell, RN, MPH, is a past Principal and Vice President of Community Relations at Qualidigm, a not-for-profit healthcare quality improvement and consulting organization in Connecticut, and has over 28 years of experience in healthcare quality improvement, specifically overseeing the care provided to the Medicare population, with a focus on patient-centered care. Her area of professional specialization is in forming collaborations with leaders of hospitals, nursing homes, home care agencies, physician practices, other health care and community providers, and patients and families to improve communications and processes for patient transitions between health care settings.

Anne’s professional expertise was invaluable as she worked with her parents and family to identify the most supportive living environment for her aging parents.  Her understanding of the clinical, emotional, and social issues involved allowed her parents and family to determine that an assisted living facility was the right solution for them.



Robert W. Elwell Jr., MD spent three decades providing primary care to residents in central Connecticut.  Prior to relocating to the Naples area, he pursued his passion and provided medical care to a predominantly geriatric population at Masonicare in Wallingford, CT, a Continuing Care Retirement Community (CCRC).  His patients lived in various home settings including independent living, assisted living as well as rehabilitation, long-term care and memory care. He worked with his patients and their families when circumstances made it necessary to make alternative living situations to provide the safest and most supportive environment for their physical and emotional well-being. He often states that “he learned as much from his patients as they got from him.” He is an avid listener and problem solver.

Senior Care Advisor Ruth Allen Cox

Ruth Allen Cox

After a 30 year career in the performing arts, healthcare and substance abuse prevention education, Ruth joins Senior Care Authority as a Senior Care Advisor. A passionate advocate for seniors, Ruth has served as a longtime advisor and advocate at Say Ah!, a  health literacy non-profit organization serving seniors and their medical care providers to deepen understanding of health outcomes through clear effective communication.  An active listener, coach and problem solver, Ruth brings a compassionate, trustworthy approach to serving individuals and families as they work through the difficult transition to senior care for their loved ones.
Karen Hallenbeck

Karen Hallenbeck

Originally from Long Island, New York, Karen, her husband, Donald, and their three children relocated to Florida in 1987 when her husband’s Pharmaceutical Company transferred him to the sunshine state.  

Karen began her career in Senior Living in 1997 as Executive Director for an Independent Assisted Living Community and Memory Care Community where she was involved in many organizations in her hometown. With many years in radio as a talk show host and writer of articles for two newspapers, Karen was able to use her media experience to provide valuable information to the many senior listeners and became well known as a “Community Mover and Shaker."

Imbedded into the Southwest Florida lifestyle, Karen earned a reputation in the Senior Living Industry as a forward thinker in the world of Memory Care. Using her experience as a caregiver for her mother with Alzheimer’s, a son with Down Syndrome, and over 20 years working in the Senior Living verticle, she successfully developed programs for her Memory Care Communities Neighborhoods throughout Florida and worked diligently to make the changes needed in Assisted Living and Memory Care. Karen is a Nationally Certified Dementia Practitioner and is considered an expert in the Senior Living Industry.

Felicia Saraceno

Felicia Saraceno

Felicia Saraceno has a distinct passion for working with seniors. She is a Certified Dementia Practitioner with ten years of experience in the senior health care industry. She has worked in senior living as an executive director and sale director assisting seniors, families and their loved ones with transition to assisted living, memory care and continuing care retirement communities. She has extensive knowledge and skills of the areas senior living communities in Southwest Florida to help guide families to the perfect solution for their unique needs. 

In addition to assisting with transitional care she can also assist families with more than just senior placement. Felicia is also an experienced realtor and can assist with decluttering, home staging and the real estate sale of your loved ones home, providing a full service package to her clients. 

Felicia also volunteers for the Parkinson’s Association of Southwest Florida as a committee member and is the co-chair for their annual walk, the Alzheimer’s Association, and is a board member for the Naples Interagency Council. 

Her compassion and empathy provides families with overall peace of mind. 


Senior Care Authority was founded in 2009 by Frank and Michele Samson of Sonoma, California. They opened a local placement agency and learned everything there was to know about finding the right care situation for an older adult needing help with activities of daily living. They came to the Senior Care space with successful business development skills in their past as well as personal family experience finding care solutions. The business took off, primarily due to their diligence, compassion, and commitment to helping families.

​In 2014, the model was franchised and Senior Care Authority is now a national company with offices throughout the US and Canada. As part of their expansion, they partnered with an eldercare consulting practice who brought another set of senior care services and skills to the company, a great differentiator for Senior Care Authority.

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Cynthia and her team were helpful, professional and caring. She was a great resource for learning about different options, levels of care, and facilities. And now that my mother has been placed, she has remained high touch and showed concern about how my family settles into its new situation. I highly recommend Senior Care Authority. 

F.C., Staten Island, New York

About Us