What Our Clients Are Saying
Senior Care Authority - What Our Families Are Saying
When my older sister had declined to the degree that she could no longer live safely at home I knew had to do something. I live on the opposite coast and had no idea what to do or even where to begin. I started with an internet search for elder care.
Eventually I found Cynthia Perthuis, owner of a Senior Care Authority franchise. She is a great listener and readily grasped my very complex story. She subsequently earned my sister’s trust and helped us all navigate the series of transitions and decisions we were facing.
Truly, “above and beyond the call of duty” is a fair description of the service Cynthia provided. Looking back on it from this vantage point, it could not have been an easy task. Cynthia was our advocate and support all the way!
Cynthia’s assistant Phillipe, who throughout this long process has always been ready willing and able to provide additional support as needed.
The talented and oh-so-helpful staff of SCA provided us with all the tools needed to quickly and effectively find an appropriate 'next step' for our elderly cousin who had suddenly become unable to manage her life independently. Their sensitivity and understanding made our journey through unknown territory a comfortable and successful one. I recommend SCA unequivocally!
SCA was a great choice to ask for and receive all the help that my wife needed to assist with her mother in her last few weeks of life. Cynthia went way beyond our expectation in her work to get things done and assist to the very end. Thank you.
I loved working with Cynthia. At a most vulnerable time, needing to find an assisted living facility for my mother, Cynthia met us with kindness, capability, humor and energy. She found the perfect fit from among dozens of possibilities. I would without reservation recommend Cynthia Perthuis to help navigate the gridlocked array of facilities.
I am the guardian for an 89 year old friend who needed placement in assisted living. Upon further research it was determined he required to be placed in a memory care unit. This is a challenging and complicated journey in New York City. Senior Care Authority was a lifesaver and a blessing. Strategist Josie Lawrence carried us through the process: interviewing and visiting us several times, working on and analyzing our financial situation, lining up tours, driving and accompanying me on the tours, seeking my feedback and offering expert advice, and helping me move my friend into our final choice. She continues with follow-up now that my friend is successfully living in an excellent situation. Senior Care Authority is knowledgeable, experienced and compassionate. You can trust them with your loved ones.
Cynthia and her team were helpful, professional and caring. She was a great resource for learning about different options, levels of care, and facilities. And now that my mother has been placed, she has remained high touch and showed concern about how my family settles into its new situation. I highly recommend Senior Care Authority.